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The Managing Difficult Participants Pocketbook (Management Pocketbooks) Zoom

The Managing Difficult Participants Pocketbook (Management Pocketbooks)

Author:John Townsend
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Product Description

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    A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the Whisperer and their many friends. Learn how to cope with them using the techniques described.
Additional Information

    Additional Information

    Author John Townsend
    Format Paperback
    Language English
    ISBN 10 1-90-661029-0
    ISBN 13 9781906610296
    PUBLISHER Management Pocketbooks
    PUBLISHING DATE Nov 1, 2010
    NO. OF PAGES 96
    Cash on Delivery Cash on Delivery in UAE.
Author detail
    John Townsend
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