Product Description
Details
Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.
Additional Information
Additional Information
| Author | Richard Storey |
|---|---|
| Format | Paperback |
| Language | English |
| ISBN 10 | 1-87-047179-2 |
| ISBN 13 | 9781870471794 |
| PUBLISHER | Management Pocketbooks |
| PUBLISHING DATE | Dec 1, 2002 |
| NO. OF PAGES | 112 |
| Cash on Delivery | Cash on Delivery in UAE. |
Author detail
Richard Storey