Product Description
Details
Packed with advice and tips on every aspect of using the telephone to improve business performance. It highlights areas such as the importance of good communication skills, the need to build a rapport, how to take control of a call, as well as pinpointing bad habits.
Additional Information
Additional Information
| Author | Mary Richards |
|---|---|
| Format | Paperback |
| Language | English |
| ISBN 10 | 1-90-377684-8 |
| ISBN 13 | 9781903776841 |
| PUBLISHER | Management Pocketbooks |
| PUBLISHING DATE | Jul 30, 2007 |
| NO. OF PAGES | 112 |
| Cash on Delivery | Cash on Delivery in UAE. |
Author detail
Mary Richards