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Telephone Skills Pocketbook (Management Pocketbooks) Zoom

Telephone Skills Pocketbook (Management Pocketbooks)

Author:Mary Richards
AED 52.50

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AED 52.50
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Product Description


    Packed with advice and tips on every aspect of using the telephone to improve business performance. It highlights areas such as the importance of good communication skills, the need to build a rapport, how to take control of a call, as well as pinpointing bad habits.
Additional Information

    Additional Information

    Author Mary Richards
    Format Paperback
    Language English
    ISBN 10 1-90-377684-8
    ISBN 13 9781903776841
    PUBLISHER Management Pocketbooks
    PUBLISHING DATE Jul 30, 2007
    NO. OF PAGES 112
    Cash on Delivery Cash on Delivery in UAE.
Author detail
    Mary Richards
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